Product Features
FAQ
A. Installation for ice machine: Installing by the user: we will test and install the machine before shipment, all necessary spare parts, operation manual and CD are provided to guide the installation. Installing by Icesnow engineers: (1) We can send our engineer to assist the installation and provide technical support and train your workers. The end-user should provide accommodation and round-trip ticket for our engineer. (2) Before our engineers’ arrival, the installation place, electricity, water and installation tools should be prepared. Meanwhile, we will provide you a Tool List with the machine when delivery. (3) All spare parts are provided according to our standard. During installation period, any shortage of parts due to the actual installation site, the buyer is required to afford the cost, such as water pipes. (4) 2~ 3 workers are required to assist the installation for big project. (5) Any delay due to customer’s reason, it will be charged from the 8th day, USD80/day for one person as installation fee. Free of charge for one week. B. Warranty: 1. 12 months warranty after delivery. 2. Professional after-sales department to provide 24/7 technical support, all complaints should be replied within 24 hours. 3. Over 15 engineers available to service machinery overseas. 4. Free spare parts replacement within warranty period. 5. Beyond guarantee period, we will charge market price for spare parts. C. Why choose us ? 1 We have exported our ice machines to more than 150 countries ; 2 Excellent Brand of China Ice Machine Industry; 3 The Drafting Committee of National Ice Machine Industrial Standard; 4 Produce & Academic Research Strategy Cooperating Partner with Tsing Hua University.1. Microcomputer Intelligent Control: the machine using world famous brand components. Meanwhile, it can protect the machine when there are a water shortage, ice full, high/ low-pressure alarm, and motor reversal. 2. Evaporator drum: use stainless steel 304 or carbon steel chrome for the evaporator drum. The scratch-style system of inside machine ensures constant running at the lowest power consumption, exquisite welding, and processing technology ensures high-efficient heat transfer and energy saving. 3. Ice skates: Spiral hob with small resistance and low consumption, ice making evenly without noise 4. Refrigeration unit: main components all from the leading refrigeration technology countries: the United States, Germany, Japan, etc. 5. Microcomputer intelligent control: the machine is using PLC control system with world famous brand components, which control the whole ice making process, meanwhile it can protect the machine when there are water shortage, ice full, high/ low-pressure alarm, and motor reversal in order to guarantee the machine run stable with fewer faults.Advantages of Icesnow flake ice machine
2. Microcomputer Intelligent Control: the machine is using PLC Control System with world famous brand components. Meanwhile it can protect the machine when there are water shortage, ice full, high/low pressure alarm, and motor reversal.3. Evaporator Drum: Use Stainless Steel material or Carbon Steel Chrominum. The scratch-style of inside machine ensures constant running at the lowest power consumption.
1. Flake Ice: Dry, pure, powder-less, not easy to block, its thickness is about 1.8mm~2.2mm, without edges or corners which will can product the cooling food, fish, seafood and other products.